Careers
Our Process (design) Posted by KCs Improvement & Construction Co., Inc. May 20th, 2026
Process
How We Work

The Right Way Takes
the Right Steps.

KC's has fine-tuned how we do design-build construction for over 40 years. One team. One point of contact. A proven 5-step process that keeps you informed, on budget, and confident from start to finish.

1
Step 01

Let's Get
Started

Time5–10 minutes
CostFREE
HowOnline Consultation Form
Initial Consultation

Tell Us About Your Project

Every project starts with a quick form that helps us understand your goals, timeline, and budget range. This is where we start to get to know you — and you start to get to know how we work.

Share photos, sketches, and ideas about your project
Tell us your likes, dislikes, and expectations
We'll provide a guesstimated cost based on similar projects
If the estimate fits your budget, we move to Step 2
Start Your Consultation
2
Step 02

Project
Review

Time30–45 minutes
CostFREE
HowPhone Consultation
Complimentary Phone Call

Let's Talk Through the Details

Once your form is reviewed, we schedule a complimentary 30–45 minute phone call to discuss your project in depth. We'll hear your vision, give honest advice, and talk through goals, concerns, and next steps.

Discuss your vision, goals, and any concerns
We provide a conceptual budget based on your project
Determine if an in-home site visit is needed
Decide together on the best next step forward
Schedule a Call
3
Step 03

Design
Agreement

TimeTBD by project scope
Cost~7–10% of conceptual budget
HowProfessional Service Agreement
Project Planning & Design

Planned Before It's Built

Once the Design Agreement is signed, we begin the full planning and design phase. Every decision is made before construction starts — this is what makes our process smooth, predictable, and change-order free.

Schematic design, 3D drawings & engineering
Material selections — cabinets, countertops, flooring, fixtures
Detailed takeoffs, estimating & documentation
Firm quote with guaranteed pricing before construction begins
Get Started
4
Step 04

The
Build

TimeVaries by project scope
CostPer signed contract
HowDedicated Project Manager
Construction Phase

Kick Back. We've Got This.

Now the construction begins. Because 99% of decisions were made in the design phase, the build process goes smoothly. You have a dedicated project manager handling everything from here.

Dedicated project manager as your single point of contact
Real-time updates through JobTread — anytime, anywhere
Quality craftsmanship with attention to every detail
Clear communication throughout the entire build
Learn About JobTread
5
Step 05

Your
Warranty

Coverage1-Year Warranty
CostINCLUDED
GoalYour complete satisfaction
Project Completion

We Build Relationships, Not Just Projects.

Project completion doesn't mean the end of our relationship. Reclaim your space, enjoy the improvements, and rest easy knowing we stand behind every project with a 1-year warranty.

1-year warranty on all workmanship
Final walkthrough to ensure everything meets your expectations
We're a call away if anything ever comes up
Your satisfaction is our highest priority — always
Get In Touch
Dream
01 · Dream

Dream.

Every project begins with a conversation about how you want your space to function, feel, and support your daily life. This is where ideas take shape — where your goals, challenges, and vision for your home become the foundation of everything we build together.

Explore Our Services
Design
02 · Design

Design.

With a clear vision in place, the design phase transforms ideas into a thoughtful, well-planned solution. Layout options are explored, materials and finishes are selected, and every detail is developed to balance functionality, aesthetics, and budget — before a single nail is driven.

Learn About Our Process
Deliver
03 · Deliver

Deliver.

Once the plans are finalized, construction begins and the project moves from vision to reality. Our team focuses on careful coordination, quality craftsmanship, and clear communication throughout — ensuring the finished space reflects exactly what we planned and is built to last.

View Our Projects
Our Process

Process &
Planning
Guide

From the first conversation to the start of construction, our Design & Planning Guide walks you through exactly how we work — how we gather details, develop plans, select materials, and prepare every step before work begins. Less guesswork, fewer surprises.

Download the Guide
Free Download
Design & Planning Guide
Process
Why KC's

What Sets Our Process Apart

01

Everything Decided Before We Build

99% of project decisions are made during the design phase — before construction begins. This means fewer surprises, fewer change orders, and a smoother build from start to finish.

02

One Team. One Point of Contact.

You work with one dedicated team from the first conversation to the final walkthrough. No handoffs, no miscommunication, no chasing down subcontractors for answers.

03

Real-Time Updates via JobTread

Our clients have 24/7 access to their project through JobTread — schedules, documents, photos, and messages all in one place. You're never left wondering what's happening on your project.

04

40 Years of Proven Results

Our process isn't new — it's been refined over four decades of real projects in the Triad. Every step exists because it works, and our reputation depends on getting it right every time.