What to Expect at Your Appointment with KC’s Improvement Posted by KCs Improvement & Construction Co., Inc. June 9th, 2023
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What to Expect: Initial Phone Consultation

We like to set the proper expectations for our Clients prior to our call. This helps ease fears and gives our Clients a firm understanding of what to expect when they work with KC’s Improvement & Construction Co. from the very beginning.

Please take a few minutes and review the links and resources that we have provided to you!  We look forward to meeting you! 


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First Steps…

At our Initial Phone Consultation, we will have the opportunity to “get to know one another.” We want to listen to your needs, desires, and expectations and we want you to feel comfortable in asking us questions as well.

It is a good idea to have all the decision-makers present at the first meeting although we understand schedules may not align. Typically, everyone has some sort of input or information to add about the project.  The following are some of the items we would like to discuss with you at our first meeting:

  • What do you like or dislike about your present home?
  • What is the project you are considering?
  • Why are you considering this project now?
  • What do you hope to gain from this project? Present and future needs?
  • Is your style contemporary, traditional, or somewhere in between?
    It’s a good idea to have pictures from magazines or elsewhere to help convey the look or details you are after.
  • How do you see yourself going through the process of selecting a remodeling contractor? The design process?
  • What is your target investment? (We’ll need to have a frank and honest discussion of how much you want to invest in your home; only you can tell us that.  We can only estimate how much your project will cost.) How will you finance the project?
  • What is important to you in a remodeling company? Design? Experience? Single source of responsibility? Craftsmanship? Processes like scheduling and budgeting? Or something else?
  • How long do you plan to stay in your home?


We Will Also Discuss…

At our Initial Phone Consultation, we will also discuss KC’s Improvement & Construction Co.’s unique, customer-focused remodeling process.

Our process aligns your needs, timetables, and budgets to fulfill your vision.

We look forward to our call and learning more about you and your project!

Hundreds of clients before you have been happy they went the KC’s Improvement & Construction Co. way!


What Happens Next: On-Site Meeting

After our first meeting, your estimator will take his detailed notes and any onsite conversation and begin developing a preliminary estimate.

  • In an effort to expedite your conceptual budget, we start off by providing our Clients with a preliminary estimate to help establish a working budget and ensure we are in line with what you are considering investing. You should expect your conceptual budget within 5-7 business days. (Depending on the complexity of the project a conceptual budget may be discussed at the first meeting)
  • The preliminary estimate will include a rough scope of work along with an estimated project total.
  • Unless you otherwise specify during our On-Site Meeting, we will start pricing mid-level materials and fixtures.
    • This helps us establish the budget
    • Ensures that we get our preliminary estimate back to you in a timely manner
    • Gives you a point of reference regarding materials we intend to furnish for your project.
  • Once you have received the preliminary estimate, please review the scope and ensure that we have included everything in our initial discussion and address any concerns or questions you may have.
  • We will follow up with you, within a few days of your preliminary estimate being sent, in order to discuss the preliminary budget numbers and the scope of work to ensure we are quoting exactly what you are envisioning and that the budget numbers are in line with what you intend on investing in your project.
  • Please understand, at this point in our process, the preliminary estimate will be a general scope of work, based on our initial discussions and our professional guidance.  The specific details will be provided within the Professional Service Agreement (PSA) once we have established an appropriate budget.

At any time during this process, please feel free to reach out to us with questions or concerns. We are here to help guide you through this process, earn your trust and develop a long-term relationship with you.

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